Privacy Policy

At Shifa Hassan, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, maintain, and safeguard your information when you visit or make a purchase from our website.

1. Personal Identification Information

We may collect personal information from users in a variety of ways, including—but not limited to—when you:

  • Place an order
  • Register an account
  • Subscribe to our newsletter
  • Fill out a form
  • Interact with other features on the site

This information may include your name, email address, shipping address, phone number, and payment details.

You can choose to visit our site anonymously. However, certain features or services may not be accessible without providing personal information.

We collect personal data only when voluntarily submitted by the user. You can refuse to provide this information, but it may limit your ability to use some parts of the site.

2. Non-Personal Identification Information

We may also collect non-personal data automatically as you interact with our website. This may include:

  • Browser type
  • Device type
  • Operating system
  • Internet service provider
  • Technical info about your connection

This helps us improve your experience and optimize site performance.

3. Cookies

Our website may use “cookies” to enhance user experience. Cookies are small files stored on your device that help track preferences, session activity, and shopping behavior.

You can choose to disable cookies in your browser settings. However, doing so may affect site functionality.

4. How We Use Collected Information

We may use your information for the following purposes:

  • To process and fulfill your orders
  • To improve customer service and website functionality
  • To personalize user experience
  • To send updates related to your order
  • To send promotional emails (only if you opt in)

We do not sell, trade, or rent your personal information to others. Your data is only shared with third-party services required to process and fulfill your order (e.g., payment gateways, logistics providers).

5. Email Communication

The email address you provide during checkout may be used to:

  • Confirm your order
  • Respond to inquiries or requests
  • Send order updates or shipping information
  • Send occasional promotions (if you opt in)

Users can unsubscribe at any time using the link provided in our emails.

6. Data Security

We adopt industry-standard security practices to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

  • Secure Sockets Layer (SSL) encryption
  • Regular security audits
  • Limited access to user data

7. Policy Updates

This Privacy Policy may be updated at any time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly. We encourage users to check this page periodically to stay informed about how we’re protecting your information.

8. Your Acceptance

By using this website, you acknowledge and agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the site.

Your continued use of the website following any updates to this policy will be considered your acceptance of those changes.